Photo upload to new artwork

Support
1

I am having an issue uploading photos to new artwork. The photo begins to load and then stops.

2

Someone else also reported this, but weirdly I can’t seem to reproduce this at the moment.

I wonder if our hosting provider had a temporary outage, would you be able to try again and let me know if you’re still seeing this problem?

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3

I’ve also now updated the system to give some more descriptive error messages - so if you see one of those, please do share what it says, that would be super helpful!

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4

Hi,

The issue appears to have resolved.

Kind regards,

Mary

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