Award votes not appearing on profile page

[BLNSTREETVIEW]

I’ve participated in the Award votes multiple times, but none of my votes are showing up in the history under Profile Page → “Award votes”.

To rule out common issues:

• I always use the same email address that is linked to my account.

• For every vote, I clicked the confirmation link in the email.

• Each time, I received the message “Your vote has been confirmed.”

Despite this, my voting history remains empty.

Could you please check what might be causing this and whether my votes are correctly linked to my profile?

Thank you.

[Streetartwerpenaar]

Wow, I wasn’t even aware that was there. So I checked on my profile and there it seems to work okay. Any other hunters having this problem?

@thomas can you have a look at this for Karsten?

[thomas]

Ah, that’s a very interesting bug!

The reason this happens is that we are doing some email address normalisation for the award votes, to try and prevent cheating – for Gmail addresses, dots don’t matter, so we delete them from your email address to make sure you can only vote once.

We aren’t applying this same rule to user email addresses when you sign in, so effectively you have two accounts, one with a dot in the email address, and one without.

We should ideally apply the same rules to user email addresses, but that would cause some unexpected behaviours, so I need to have a think about how to properly solve this.

[BLNSTREETVIEW]

Thanks a lot for looking into this and for the clear explanation. No rush at all on my side, I mainly wanted to point it out in case it’s useful. Of course it would be nice to see the votes in the profile, but it’s definitely not a big deal if it takes time to figure out or even stays as is.

Thanks again for taking this seriously