Error loading Augsburg (City)

Support
1

Hi Guys

I am encountering the error attached as file, when loading the city of Augsburg on the App. It happens just on the App. When I try to look on the desktop-browser, i don’t get any error, but no artworks are loaded/shown. And I am sure I have seen some on the app last year.

Thank you for your support!

IMG_8725
IMG_87251206×2622 247 KB

2

It’s a bit weird that it works like that - but the reason it gives that error is because there aren’t any artworks in that city currently.

If there were in the past, they might have been moved out into a nearby other city.

3

Is it possible that you were logged out?
It happened to me in the past.

4

Hi Stef,

i just checked. I am logged in, but still get the error when I search and click on Augsburg.

5

FWIW, I’m getting an error on my app, too. I’m on my Samsung tablet:

Screenshot_20260529_231118_Street Art
Screenshot_20260529_231118_Street Art1200×1920 289 KB

6

Just tried on the app on my Android phone too. Same result:

Screenshot_20260529_231333_Street Art
Screenshot_20260529_231333_Street Art1080×2340 252 KB

9

The error message is misleading - once an artwork is added to the city, it should disappear.

I’ll have a look at improving this for a future version of the app!

10

Thanks for your effort, Thomas!