# Support **URL:** https://streetart.community/c/support/7.md [Latest](https://streetart.community/latest.md) · [Categories](https://streetart.community/categories.md) --- ## [About the Support category](https://streetart.community/t/about-the-support-category/17)
**Author:** [@thomas](https://streetart.community/u/thomas)\ **Replies:** 5\ **Last updated:** [June 29, 2025, 8:58am UTC](https://streetart.community/t/about-the-support-category/17 "2025-06-29T08:58:56Z")
Need tech help? Let us know here. --- ## [Android App navigation in map freezes when zooming in / out](https://streetart.community/t/android-app-navigation-in-map-freezes-when-zooming-in-out/3868)
**Author:** [@Typlan](https://streetart.community/u/Typlan)\ **Replies:** 0\ **Last updated:** [November 15, 2026, 10:29am UTC](https://streetart.community/t/android-app-navigation-in-map-freezes-when-zooming-in-out/3868 "2026-11-15T10:29:05Z")
Hi, i noticed this issue since this summer and never took the time to report it, maybe this was only on my phone. It actually seems to impact other users (android), i also tested the website on the same phone, and it … --- ## [Solicitando permiso para poder cazar en Nigrán (Pontevedra-España)](https://streetart.community/t/solicitando-permiso-para-poder-cazar-en-nigran-pontevedra-espana/3866)
**Author:** [@Pacotizon](https://streetart.community/u/Pacotizon)\ **Replies:** 2\ **Last updated:** [November 14, 2026, 6:41pm UTC](https://streetart.community/t/solicitando-permiso-para-poder-cazar-en-nigran-pontevedra-espana/3866 "2026-11-14T18:41:30Z")
Quisiera poder cazar y subir a SAC una serie de 12 murales con temática de aves de la zona y realizados en otras tantas paradas de bus de la línea Nigrán-Ramaiosa(unos 7 km aprox) He sido informado que el estado actual … --- ## [No longer getting predictive text suggestions for photographer name](https://streetart.community/t/no-longer-getting-predictive-text-suggestions-for-photographer-name/3850)
**Author:** [@Andrew\_Haysom](https://streetart.community/u/Andrew_Haysom)\ **Replies:** 2\ **Last updated:** [November 12, 2026, 8:53pm UTC](https://streetart.community/t/no-longer-getting-predictive-text-suggestions-for-photographer-name/3850 "2026-11-12T20:53:34Z")
When typing the photographer name credit on a photograph when loading an artwork I always used to get predictive text suggestions, based on the letters typed. This made things much quicker and guarded against spelling mi… --- ## [Specific Colour Tag to Markers?](https://streetart.community/t/specific-colour-tag-to-markers/3846)
**Author:** [@Enwanderland](https://streetart.community/u/Enwanderland)\ **Replies:** 2\ **Last updated:** [November 11, 2026, 6:45pm UTC](https://streetart.community/t/specific-colour-tag-to-markers/3846 "2026-11-11T18:45:49Z")
Hi @thomas, As a hunter who likes to use tags on Markers, I find that Colours are somehow very descriptive of certain Artworks, whether it is black and white, sepia, turquoise blue or deep red. I usually try to add co… --- ## [Strange Delayed Bug or Something](https://streetart.community/t/strange-delayed-bug-or-something/3853)
**Author:** [@Enwanderland](https://streetart.community/u/Enwanderland)\ **Replies:** 6\ **Last updated:** [November 10, 2026, 10:03am UTC](https://streetart.community/t/strange-delayed-bug-or-something/3853 "2026-11-10T10:03:44Z")
Hello, there! Last Tuesday in the morning I saw that this mural hunted by @aurilla appeared with artist ‘Unknown’, so since I knew the author was ‘Dani Hache’ I suggested the artist, I was not sure I had done it righ… --- ## [Accidental deletion via quick action — Is it possible to restore/un-delete?](https://streetart.community/t/accidental-deletion-via-quick-action-is-it-possible-to-restore-un-delete/3854)
**Author:** [@Rinbo](https://streetart.community/u/Rinbo)\ **Replies:** 2\ **Last updated:** [November 9, 2026, 3:50pm UTC](https://streetart.community/t/accidental-deletion-via-quick-action-is-it-possible-to-restore-un-delete/3854 "2026-11-09T15:50:26Z")
Hi team / admins (@thomas ), I made a mistake while trying to update artwork statuses. Instead of using Change Status, I accidentally used the Quick Action Delete option on two pieces: :open\_mouth: Vinnie Nylon piece … --- ## [Can entering co-ordinates be improved?](https://streetart.community/t/can-entering-co-ordinates-be-improved/3828)
**Author:** [@Tony](https://streetart.community/u/Tony)\ **Replies:** 1\ **Last updated:** [October 24, 2026, 1:36pm UTC](https://streetart.community/t/can-entering-co-ordinates-be-improved/3828 "2026-10-24T13:36:35Z")
Cutting and pasting a bunch of coordinates from my tracking spreadsheet into the new To Be Hunted system is a pretty painful experience. (This also applies to adding a new artwork etc, but that autodetecting the location… --- ## [API: Include marker attributes in search results?](https://streetart.community/t/api-include-marker-attributes-in-search-results/3802)
**Author:** [@Tony](https://streetart.community/u/Tony)\ **Replies:** 4\ **Last updated:** [October 23, 2026, 10:25am UTC](https://streetart.community/t/api-include-marker-attributes-in-search-results/3802 "2026-10-23T10:25:24Z")
I wanted to use the API to add a way of browsing artworks in a city by date (and to spot anything that’s currently missing that, or has an implausible value). But currently the attributes of an artwork aren’t returned fr… --- ## [Comment display being cut off at margin](https://streetart.community/t/comment-display-being-cut-off-at-margin/3823)
**Author:** [@Tony](https://streetart.community/u/Tony)\ **Replies:** 2\ **Last updated:** [October 23, 2026, 10:19am UTC](https://streetart.community/t/comment-display-being-cut-off-at-margin/3823 "2026-10-23T10:19:36Z")
On Slavic by wypiszwymaluj.com - Street Art Cities the comment I left is being visibly truncated by about 2 or 3 characters at the right hand margin: Changing the font size doesn’t change this, and there doesn’t seem… --- ## [Un-decoded mdash in artwork titles](https://streetart.community/t/un-decoded-mdash-in-artwork-titles/3816)
**Author:** [@Tony](https://streetart.community/u/Tony)\ **Replies:** 1\ **Last updated:** [October 22, 2026, 7:46am UTC](https://streetart.community/t/un-decoded-mdash-in-artwork-titles/3816 "2026-10-22T07:46:49Z")
tiny tiny tiny nit for @thomas, but the title tag on the images of artworks doesn’t unencode the emdash used to separate the artist and title, ending up with strings like KMG—RUA Wolvesbeing displayed on hover. (N… --- ## [Adding additional images](https://streetart.community/t/adding-additional-images/3765)
**Author:** [@Lulo](https://streetart.community/u/Lulo)\ **Replies:** 14\ **Last updated:** [October 21, 2026, 11:56am UTC](https://streetart.community/t/adding-additional-images/3765 "2026-10-21T11:56:32Z")
Hi there, I have some additional images of this mural: and I’ve tried to add but I didn’t find how to do it. Could anyone tell me the way to make it? best wishes --- ## [Where do Suggestions go?](https://streetart.community/t/where-do-suggestions-go/3812)
**Author:** [@Enwanderland](https://streetart.community/u/Enwanderland)\ **Replies:** 7\ **Last updated:** [October 20, 2026, 3:24pm UTC](https://streetart.community/t/where-do-suggestions-go/3812 "2026-10-20T15:24:04Z")
Hi there, I have made my first suggestion for a new Mural in Córdoba, Spain, which is not my usual hunting area and I wanted to edit it and add a line, but I do not know how to retrieve it, because I guess it is only vi… --- ## [Error Düsseldorf place "Kiefrnstraße"](https://streetart.community/t/error-dusseldorf-place-kiefrnstrasse/3813)
**Author:** [@streetartwalks](https://streetart.community/u/streetartwalks)\ **Replies:** 2\ **Last updated:** [October 19, 2026, 9:24pm UTC](https://streetart.community/t/error-dusseldorf-place-kiefrnstrasse/3813 "2026-10-19T21:24:14Z")
problem: I have created a new place for Düsseldorf: Kiefernstraße. It appears in the Places-list When I try to open it to add related artworks this appears: I don’t know what to do now. Is there anybody out there… --- ## [Can I become a hunter and verified artist?](https://streetart.community/t/can-i-become-a-hunter-and-verified-artist/2552)
**Author:** [@Merchiesa.art](https://streetart.community/u/Merchiesa.art)\ **Replies:** 3\ **Last updated:** [October 18, 2026, 8:39am UTC](https://streetart.community/t/can-i-become-a-hunter-and-verified-artist/2552 "2026-10-18T08:39:49Z")
Hi! Im a new member, became a verified artist just a week ago. I would like to cooperare also as a hunter, as In my city (Ushuaia, Arg) there are hundreds of murals. How can I do so? --- ## [API 'Seen' collection](https://streetart.community/t/api-seen-collection/3781)
**Author:** [@Tony](https://streetart.community/u/Tony)\ **Replies:** 6\ **Last updated:** [October 15, 2026, 6:45am UTC](https://streetart.community/t/api-seen-collection/3781 "2026-10-15T06:45:02Z")
I’m a bit confused by how to get the ‘Seen’ collection for an authenticated user via the API. Collections API · Street Art Cities developers says the Collections API is to “Read and manage the lists people save artworks… --- ## [Need Help Please](https://streetart.community/t/need-help-please/3775)
**Author:** [@theyarenotvandals](https://streetart.community/u/theyarenotvandals)\ **Replies:** 7\ **Last updated:** [October 14, 2026, 10:53am UTC](https://streetart.community/t/need-help-please/3775 "2026-10-14T10:53:33Z")
Coucou @thomas je n’ais plus du tout d’accès ni du téléphone ni de l’ordinateur (j’ai désinstaller et réinstaller sur le téléphone mais rien) & impossible d’avoir accès a la boîte mail non plus :downcast\_face\_with\_sweat: … --- ## [New city request: Pointe-à-Pitre-Les Abymes (Guadeloupe)](https://streetart.community/t/new-city-request-pointe-a-pitre-les-abymes-guadeloupe/3713)
**Author:** [@Tony](https://streetart.community/u/Tony)\ **Replies:** 9\ **Last updated:** [October 14, 2026, 9:35am UTC](https://streetart.community/t/new-city-request-pointe-a-pitre-les-abymes-guadeloupe/3713 "2026-10-14T09:35:25Z")
Next couple to be moved out of the ‘No city info’ queue: Breaking Frontiers by Zurik - Street Art Cities Artwork by Does - Street Art Cities These are both currently listed with addresses in Les Abymes, but I suspect … --- ## [Filter to see only what's happening in your city](https://streetart.community/t/filter-to-see-only-whats-happening-in-your-city/3776)
**Author:** [@NicolasBlu](https://streetart.community/u/NicolasBlu)\ **Replies:** 3\ **Last updated:** [October 14, 2026, 9:22am UTC](https://streetart.community/t/filter-to-see-only-whats-happening-in-your-city/3776 "2026-10-14T09:22:17Z")
Hi, I am not sure if this is the case in general, but when I open the app I can only choose between “Around the world”, “Following”, “Everything” and “Comments” - despite the correct city showing up on the map. It wou… --- ## [Bangkok missing from cities list](https://streetart.community/t/bangkok-missing-from-cities-list/3795)
**Author:** [@Tony](https://streetart.community/u/Tony)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 7:45am UTC](https://streetart.community/t/bangkok-missing-from-cities-list/3795 "2026-10-14T07:45:58Z")
On https://streetartcities.com/cities/continents/asia, Bangkok is missing from the cities in Thailand. I suspect this is because artworks with a City of Bangkok currently seem to have a country of ‘Bangkok Tailândia’. I… --- ## [Artist duplicated : Héol](https://streetart.community/t/artist-duplicated-heol/3396)
**Author:** [@Stf92](https://streetart.community/u/Stf92)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 3:31am UTC](https://streetart.community/t/artist-duplicated-heol/3396 "2026-10-14T03:31:58Z")
Hi ! Héolart and Héol Jeffroy are the same artist. Héol Jeffroy is active. Artist Heolart - Street Art Cities Artist Héol Jeffroy - Street Art Cities --- ## [Something wrong with the Timeline of artwork "MANKENNTSICH KOLLEKTIV" Dortmund](https://streetart.community/t/something-wrong-with-the-timeline-of-artwork-mankenntsich-kollektiv-dortmund/3794)
**Author:** [@streetartwalks](https://streetart.community/u/streetartwalks)\ **Replies:** 0\ **Last updated:** [October 13, 2026, 3:47pm UTC](https://streetart.community/t/something-wrong-with-the-timeline-of-artwork-mankenntsich-kollektiv-dortmund/3794 "2026-10-13T15:47:02Z")
I have added a date of removal for “HYPE” (03/07/2021) bot the system sets the date when I have changed active to removed. --- ## [Artworks with no City don't appear on Artist page](https://streetart.community/t/artworks-with-no-city-dont-appear-on-artist-page/3704)
**Author:** [@Tony](https://streetart.community/u/Tony)\ **Replies:** 4\ **Last updated:** [October 9, 2026, 11:37am UTC](https://streetart.community/t/artworks-with-no-city-dont-appear-on-artist-page/3704 "2026-10-09T11:37:06Z")
The clearest example I could find is I figli sono di tutti by Giuseppe Gütan - Street Art Cities not appearing on Artist Giuseppe Gütan - Street Art Cities . In lots of cases it’s hard to be sure because the artist has a… --- ## [Is there an issue with the 'Seen' button?](https://streetart.community/t/is-there-an-issue-with-the-seen-button/3770)
**Author:** [@Ibrahim](https://streetart.community/u/Ibrahim)\ **Replies:** 5\ **Last updated:** [October 8, 2026, 1:25pm UTC](https://streetart.community/t/is-there-an-issue-with-the-seen-button/3770 "2026-10-08T13:25:03Z")
Hello, I’m currently in Thessaloniki and seem to have an issue with the ‘Seen’ function. I’ve opened up an artwork in the App to mark it as ‘Seen’, but it already shows it as being seen by me from a year ago? I thought t… --- ## [Move artworks to Bouville](https://streetart.community/t/move-artworks-to-bouville/3774)
**Author:** [@Rian](https://streetart.community/u/Rian)\ **Replies:** 1\ **Last updated:** [October 7, 2026, 9:11am UTC](https://streetart.community/t/move-artworks-to-bouville/3774 "2026-10-07T09:11:04Z")
Hi you all, Could someone please move 2 artoworks from Limésy to Bouville for me? and The place Bouville was added to the map after I added the artworks and it looks like I do not have the authority to do so mysel… --- ## [Me piden si se puede corregir título](https://streetart.community/t/me-piden-si-se-puede-corregir-titulo/3764)
**Author:** [@Pacotizon](https://streetart.community/u/Pacotizon)\ **Replies:** 1\ **Last updated:** [October 1, 2026, 4:44pm UTC](https://streetart.community/t/me-piden-si-se-puede-corregir-titulo/3764 "2026-10-01T16:44:04Z")
Hola. Soy Pacotizon desde Vigo. Ayer -miércoles-, a las 9:34 PM subí un mural de Alcabre Art con el título “Sip” que uno de los que conforman el tandem me proporcionó. Hoy el otrome telefonea diciéndome que el verdader… --- ## [Old suggestions](https://streetart.community/t/old-suggestions/3755)
**Author:** [@Stf92](https://streetart.community/u/Stf92)\ **Replies:** 18\ **Last updated:** [September 30, 2026, 11:32am UTC](https://streetart.community/t/old-suggestions/3755 "2026-09-30T11:32:01Z")
I added some artworks for Maisons-Laffitte using the “+” button, but I can’t see them. Is there a history of suggestions? I seem to recall that used to exist. --- ## [Editing suggested artwork](https://streetart.community/t/editing-suggested-artwork/3627)
**Author:** [@Ibrahim](https://streetart.community/u/Ibrahim)\ **Replies:** 1\ **Last updated:** [September 29, 2026, 4:58pm UTC](https://streetart.community/t/editing-suggested-artwork/3627 "2026-09-29T16:58:32Z")
I’m not sure whether this has been raised before but could an option be added to edit an artwork suggestion? I was in Kingston earlier and made a suggestion but then realised that I had added an image of the wrong artwor… --- ## [Temporary hunter Guildford](https://streetart.community/t/temporary-hunter-guildford/3757)
**Author:** [@Rinbo](https://streetart.community/u/Rinbo)\ **Replies:** 0\ **Last updated:** [September 29, 2026, 9:06am UTC](https://streetart.community/t/temporary-hunter-guildford/3757 "2026-09-29T09:06:31Z")
Hi! I’m going to the Guildford Festival of the Arts (1st-4th Oct) this weekend. Could I request temporary hunter access for Guildford? Thanks :slight\_smile: --- ## [Edit proposed art-object](https://streetart.community/t/edit-proposed-art-object/3751)
**Author:** [@Odessit](https://streetart.community/u/Odessit)\ **Replies:** 2\ **Last updated:** [September 28, 2026, 9:52am UTC](https://streetart.community/t/edit-proposed-art-object/3751 "2026-09-28T09:52:30Z")
Hello everyone, One of my proposed art-object submissions has been returned for correction, with a request to remove one photo. Unfortunately, I can’t figure out how to do this on my page. I’d really appreciate it if s… [Next page](https://streetart.community/c/support/7.md?page=1)